Data protection declaration customer administration<\/p>\n\n\n\n
In this data protection declaration, we give an insight into what data protection-relevant information we have, what we do with it and what we do to make this as secure as possible.<\/p>\n\n\n\n
Type of data.<\/p>\n\n\n\n
As part of our customer management, we have the following data from our customers:
\u2013 Surname
\u2013 Street and number
\u2013 Postal code
\u2013 residence
\u2013 country
\u2013 phone number
\u2013 Email-address
\u2013 VAT identification number (only companies in the EU)
\u2013 Inclusion in the mailing file yes or no. If so, an entitlement is available.
The above information was provided by the customer himself in each case.<\/p>\n\n\n\n
The following data is available, all of which are the result of orders, requests for quotations, and the like:
\u2013 Order history
\u2013 Offer history
\u2013 Invoice history
\u2013 Payment history (we do NOT save any bank account numbers)<\/p>\n\n\n\n
Use of the above data<\/p>\n\n\n\n
We use the above data for the following purposes:
\u2013 Maintaining customer contact
\u2013 Execution of orders, creation of delivery notes, invoices, offers and the like
\u2013 Carrying out financial management, possibly sending reminders and the like
\u2013 Provision of data to the tax and customs administration, municipal institutions, the accountant and the like, if this is required by law or by the authorities
\u2013 Sending newsletters to customers who have registered for it. The option to unsubscribe is available with every newsletter.
We NEVER give the data to third parties unless the law forces us to do so.<\/p>\n\n\n\n
Where and how do we save your data?<\/p>\n\n\n\n
The vast majority of data is stored on our own local network. This network is (of course) protected with a password. In order to be able to access the data relevant to data protection, a password is required again, i.e. double password protection. Your name and address data will only be saved on the website if you have registered in the webshop. This data file is encrypted and stored on the Internet.<\/p>\n\n\n\n
View, change and delete data<\/p>\n\n\n\n
Upon request, you can view your own registration on the website and ask us to change this information or remove it from this file.<\/p>\n\n\n\n
The data in our administration can also be sent to you on request and of course you can add and change data. Removing or changing is not possible in all cases. For example, financial management data required to maintain validity cannot simply be removed or changed. Data that must be legally kept cannot be deleted or changed.<\/p>\n\n\n\n
Questions or complaints<\/p>\n\n\n\n
If you have any questions or complaints about this privacy policy, you can contact us at any time.<\/p>\n","protected":false},"excerpt":{"rendered":"
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